xH
xoliswa H
1 reviews | Active since Jan 2017
25 Jan 2024, 09:12
Bad service
Capitec bank has froze my money and stopped my account bcz of ***** allegations that m not aware of. I went to the branch with My ID as per the instructions from the app the lady told me I should get the feedback within 24hrs and it been 48hrs already with no feedback, they even instructed tymbank to also stop my account and tymebank advised me that they will only unfroze my account once capitec sends them a email to unfrozen it
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Capitec Bank's replyOfficial
25 Jan 2024, 09:19Good day Xoliswa Hlongwane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Jan 2024, 09:19
Official
Good day Xoliswa Hlongwane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank