SZ
Steven Z
1 reviews | Active since Oct 2017
02 Jan 2024, 13:36
Bad service
My Capitec profile is not pulling through my correct credit score from Experian, All the other banks pull the correct information from Experian so it's Capitec that's the problem. I was put through 4 different departments(Credit, Loans, Consumer support and Help desk) who couldn't help and I was eventually directed to the Cape town head office that straight declined to help me. I need this to be fixed ASAP
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
02 Jan 2024, 13:45Good day Steven
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply02 Jan 2024, 13:45
Official
Good day Steven
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank