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DL
DEBORAH L

1 reviews | Active since Apr 2018

04 Nov 2025, 08:49

Bad service

How come settlement amount be the same as balance your service sucks first I’m not supposed to pay that account cause I had insurance that was supposed to settle the account now it’s stressing cause it’s affecting my itc record

0
Replies (4)
Capitec Bank
Capitec Bank's reply04 Nov 2025, 10:38
Official
Good day DEBORAH, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
DL
DEBORAH L's update04 Nov 2025, 12:46
Reviewer Update
Send me settlement I won’t pay balance cause I want to get rid of this **** and close it
DL
DEBORAH L's update04 Nov 2025, 13:19
Reviewer Update
Send me paid up letter I’ve just settled the account
Capitec Bank
Capitec Bank's reply07 Nov 2025, 11:16
Official
Hello  DEBORA 

We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity.
Once again, we sincerely apologise for any inconvenience the matter may have caused you.

Kind regards
Capitec Bank