ND
Nompumelelo D

1 reviews | Active since Jan 2019

24 Jan 2019, 20:10

Bad Service Closing Acc without my concern

My Savings Acc was blocked without my concerned at Capitec when i try to use my app I get ticket number 5C498E15 this is really not on why does Capitec block my acc without calling me first,so if i want to use my funds i cannot its really not on I need answers

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Replies (2)
Capitec Bank
Capitec Bank's reply25 Jan 2019, 10:08
Official
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.

Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank  
ND
Nompumelelo D's update28 Jan 2019, 22:05
Reviewer Update
Im still waiting account still blocked; whats going on at Capitec 2 working days gone no call from the person assisgned to deal with matter nothing, really