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Zanele N
1 reviews | Active since Mar 2018
16 Aug 2022, 15:02
Bad service -CHUMANE
Chumane who deals with loan applications He doesnt updates his clients and doesn't pay attention to the information sent kto him .He continuously request for the same documents that are sent to him ,when you try contact him to clarify he is no where to be found . We tried calling him for about 5 times today and he didn't return any of the loans.
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Replies (2)
Capitec Bank's replyOfficial
16 Aug 2022, 15:47Good day Zanele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply16 Aug 2022, 15:47
Official
Good day Zanele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Zanele N's updateReviewer Update
16 Aug 2022, 16:40Thank you please contact me on ***
We received feedback,I think Chumane inflated our expenses so we do not qualify for the loan .Just last week we qualified for a 100k ,now we need 30k and its a decline .When we ask why he shows us stuff that reflected years back and are already settled .Please assist with someone to review our loan application ,Chumane is probably angry that we escalated his ********* behavior .
We received feedback,I think Chumane inflated our expenses so we do not qualify for the loan .Just last week we qualified for a 100k ,now we need 30k and its a decline .When we ask why he shows us stuff that reflected years back and are already settled .Please assist with someone to review our loan application ,Chumane is probably angry that we escalated his ********* behavior .
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Zanele N's update16 Aug 2022, 16:40
Reviewer Update
Thank you please contact me on ***
We received feedback,I think Chumane inflated our expenses so we do not qualify for the loan .Just last week we qualified for a 100k ,now we need 30k and its a decline .When we ask why he shows us stuff that reflected years back and are already settled .Please assist with someone to review our loan application ,Chumane is probably angry that we escalated his ********* behavior .
We received feedback,I think Chumane inflated our expenses so we do not qualify for the loan .Just last week we qualified for a 100k ,now we need 30k and its a decline .When we ask why he shows us stuff that reflected years back and are already settled .Please assist with someone to review our loan application ,Chumane is probably angry that we escalated his ********* behavior .