BM
Brendan M

1 reviews | Active since Jan 2025

23 Jan 2025, 15:10

Bad service

I have being asking for a proscribed letter from Capitec bank over a month . They always supplying me with reference numbers on email and never ever get back to me. . Then I requested a letter stating my account number and details are not appearing on thier system Wich is over another month with no response or assistance . There is nobody willing to assist especially on the Capitec CCS team . They Not willing to assist

0
Replies (2)
Capitec Bank
Capitec Bank's reply23 Jan 2025, 16:37
Official
Good day Brendan M, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
BM
Brendan M's update23 Jan 2025, 16:48
Reviewer Update
I will wait for that call Wich I doubt will happen