Bad service

Item: Capitec Bank
Rating: 1
Author: Ndivhuwo T

Just bought prepaid 3 times I did not receive any.they are not helping me to get my airtime back .I'm a student I have to write my online assessment .

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

05 May 2020, 15:20

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply05 May 2020, 15:20

Official

Ndivhuwo T's updateReviewer Update

06 May 2020, 06:56

I only received back for only one airtime I did not receive for R30 and R20 which is wrong.im not because it has caused my life as a student.

Ndivhuwo T's update06 May 2020, 06:56

Reviewer Update

I only received back for only one airtime I did not receive for R30 and R20 which is wrong.im not because it has caused my life as a student.

Capitec Bank's replyOfficial

07 May 2020, 11:15

Good day Ms T****uhutuhu

Kindly note the matter has been resolved, as per our telephone discussion.

Capitec Bank
Complaint Management

Capitec Bank's reply07 May 2020, 11:15

Official

Good day Ms T****uhutuhu

Kindly note the matter has been resolved, as per our telephone discussion.

Capitec Bank
Complaint Management