ZM
Zizo M

1 reviews | Active since Apr 2021

08 Dec 2022, 10:42

Bad service

I was in communication with a call centre agent called Sindiswa and by far the worse customer care service. Capitec also allowed two ********** transactions from my account and refuse to reverse the payment because they want an authorisation letter from the company. My money isn’t safe and I’m livid to say the least.

0
Replies (1)
Capitec Bank
Capitec Bank's reply08 Dec 2022, 16:03
Official
Good day Zizo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank