AN
Anuschka N

1 reviews | Active since Jun 2017

28 May 2024, 08:01

Bad service Capitec Whatsapp

Had a really bad experience with their agents on whatsapp. Not very helpful and had to repeat myself quite a few times. Still havent resolved an issue i had reported on my brothers behalf as he is out of the country and has been struggling. No added assistance was offered or any solutions

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Replies (1)
Capitec Bank
Capitec Bank's reply28 May 2024, 08:09
Official
Good day ****chka Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.