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Pabs L

1 reviews | Active since Mar 2019

08 Mar 2019, 11:37

bad service Capitec Head Office

I had a loan with Capitec and I lost my job so last week they took R600 after I asked them to take R200 so the R400 was reversed so today they took R1100 and tell me that I can only get 50% of that R1100 not so happy at all.

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Replies (3)
Capitec Bank
Capitec Bank's reply11 Mar 2019, 10:45
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply12 Mar 2019, 16:03
Official
Good day, 

We have tried contacting you but with no success. Please call Complaint Management on ***. 

Kind regards
Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply13 Mar 2019, 15:42
Official
Good day

I confirm the matter has been dealt with and resolved.

Kind regards
Complaint Management
Capitec Bank