JM
John M

1 reviews | Active since May 2016

03 Sept 2020, 09:15

Bad Service Capitec Bank

Eswil you advised that i have to go into a branch to cancel my account. Have you heard of Covid and people limiting to 50 people. How can Capitec expect people to go into branches. this is the digital era..

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Sept 2020, 09:55
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply07 Sept 2020, 10:36
Official
 
Good day Mr Sehayek
 
As discussed telephonically, I confirm the matter has been dealt with. 
 
Kind regards 
Complaint Management 
Capitec Bank