MM
Matjatji M

1 reviews | Active since Nov 2016

11 Nov 2016, 15:16

Bad Service - Capitec Bank

<p>i have contacted Capitec Bank branch with regard to my money being debited for something i did not sign for. I have asked the branch to reverse the transaction and they told me to they will cancel or stop the card for me. i told them i have the card with me they don't have to cancel or stop my card. All i was asking was for them to reverse the transaction and the refuse because they need to do and investigation. i am not very impress with their service. the total amount is R219.99 for Itunes</p> <p> </p> <p>Agnes Maile : ********** 482</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Nov 2016, 09:00
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank