Bad service Capitec

So i am still waiting on Capitec Business Banking to contact me, they wrote on my previous review that I would be contacted to sort out my problem, no you did not contact me, I had to phone you again but to no avail, this is a new account barely 2 months old and 2 times within 1 month I cant access my account. Now I will definitely withdraw all my money and close all my accounts with Capitec. On month end I cant access my account, this was the last straw from you. You are suppose to be better but you are the worst!!!