Bad service Capitec

Gumede ********** Date: 08 November 2017 at 8:35:08 PM SAST To: "Njabuliso Nsibande (Business Support Centre)" ********** Subject: Re: Double debit

Hi All

Please assist

I was advised by a manger to escalate the matter if I was charged an unpaid debit order since Capitec did a double debit on my Nedbank account , i got my money back and it was R904 not the R919.98 which was paid to my capitec card that difference I want back because I do not bank with the Capitec card so the money reached me as R904 secondly the unpaid debit amount of R60 at Nedbank for the Telkom debit order that went off on the 31/10/2017 . This was not really my fault , I have called capitec Angel Zulu gave me this ref number ********** 1. What does one need to do in order to get assistance from capitec .