Bad Service Capitec

I recently opened a business banking account with Capitec, it has been a freaking nightmare to say the least, twice this month i could not access my online banking, the phone app does not respond, the help center are absolutely no help at all, it is month end and i cannot access my account or my money. Now i have to wait for their IT department to contact me back, what bull**** is this??? Now i will be closing my Capitec accounts!!!