AD
Andrea D
1 reviews | Active since Jan 2017
23 Jul 2021, 10:37
Bad service cannot assist me
I transferred money into a wrong bank account. And they cannot help me reverse the money.. Instead they telling me they can't do anything for me without contacting the person. This is a ******* bank really.. If this was fnb I could get assisted fast.. So they telling me it's my loss and it becomes a civil matter.. I am leaving capitec
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
23 Jul 2021, 10:42Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply23 Jul 2021, 10:42
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
AD
Andrea D's updateReviewer Update
23 Jul 2021, 10:45Well let's hope so I have been banking with you people for almost 5 years and it's the first time this happened to me and I cannot get help you telling me to leave 1100 just like that you cannot even cease my money this is wrong
AD
Andrea D's update23 Jul 2021, 10:45
Reviewer Update
Well let's hope so I have been banking with you people for almost 5 years and it's the first time this happened to me and I cannot get help you telling me to leave 1100 just like that you cannot even cease my money this is wrong
Capitec Bank's replyOfficial
23 Jul 2021, 11:59Good day Andrea
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply23 Jul 2021, 11:59
Official
Good day Andrea
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank