NN
Nonsikelelo N
1 reviews | Active since Oct 2023
17 Apr 2025, 17:26
Bad service
Capitec Kwagga Centre in Pretoria west today 17/04/2024 closed at 15h00 as opposed to their closing time at 18h00. No notice by the branch stating such, their employees looking at the clients through the glass door laughing and dancing instead of explaining to clients that the branch closed earlier than expected. Eventually one employee came out and just said as we can see it's Good Friday holidays, there's traffic on the road they also need to travel early. Disgrace for such a big company to have employees who disregard clients like that.
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Replies (1)Capitec Bank's replyOfficial
17 Apr 2025, 19:14Good day Nonsikelelo,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply17 Apr 2025, 19:14
Official
Good day Nonsikelelo,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
