MM
Mpumelelo M
1 reviews | Active since Nov 2017
25 Mar 2020, 13:52
Bad Service
worse service from the call center just to get someone that speaks my home language i get sent from pillar to post then there tell me that there can not assist me on a problem i was assisted on before
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Replies (1)
Capitec Bank's replyOfficial
25 Mar 2020, 15:36I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply25 Mar 2020, 15:36
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank