NK
Nothemba K

1 reviews | Active since Oct 2020

17 Dec 2020, 10:01

Bad Service

Capitec debited my account on the 11th December. My debit order agreement with them is for the last day of the month. I called and questioned them about running a debit order on the 11th of the month without me agreeing to that and I was promised it will be sorted out and reversed. To date nothing has been done.

0
Replies (1)
Capitec Bank
Capitec Bank's reply17 Dec 2020, 12:34
Official
Good day Nothemba

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank