TM
Toba M
1 reviews | Active since Jul 2011
17 Jul 2021, 12:22
BAD SERVICE BY CAPITEC BANK
On this day,17th July 2021. With lockdown regulations in place, I have tried to use the service provided by the bank to do shopping at the comfort of my home. I struggle to purchase using online facilities. When I took on my shoulder to call the Bank the Consultant there also prohibits me further to manage to use my account for purchases.
Why do we have all this fancy things and follow service providers advices to stay home and use there App while they know is of no use???
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Replies (2)
Capitec Bank's replyOfficial
17 Jul 2021, 12:30Good day Toba
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Jul 2021, 12:30
Official
Good day Toba
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TM
Toba M's updateReviewer Update
17 Jul 2021, 13:04Waiting with anticipation
TM
Toba M's update17 Jul 2021, 13:04
Reviewer Update
Waiting with anticipation