Bad Service: Business Banking Service and Purpose Lending

For the past 2 weeks I have been contacting Capitec business banking and purpose lending department. Even had emailed to query as to how to be on the vendor list as well as opening of a corporate account. No one can assist. The only thing the agents do,is take down my contact details and provide it to management. This is the first bank that is not interested in opening a corporate account and assist with becoming a vendor,I never experienced issues with the other banks, they are more than willing to assist.