AT
Andrew T

1 reviews | Active since Nov 2010

02 Jun 2021, 14:08

bad service

I have been on the phone for over an hour and still you cant resolve my issue.....looks like the last 40mins you put me onto a dead line.....why is that?

Why has no one contacted me back from the previous logged issue?

0
Replies (3)
Capitec Bank
Capitec Bank's reply02 Jun 2021, 14:32
Official
Good day Andrew
 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
 
 
Kind regards 
Capitec Bank
AT
Andrew T's update02 Jun 2021, 14:35
Reviewer Update
wasnt someone supposed to contact me from my previous hello peter post?
wasnt someone supposed to call me back after i looked the request last week?

looks like i will be moving to another bank
Capitec Bank
Capitec Bank's reply03 Jun 2021, 06:41
Official
Good day Andrew 

We have assigned your query to a designated official who will contact you as soon as they get to your query.