NM
Nontokozo M

1 reviews | Active since Feb 2015

08 Feb 2021, 10:59

Bad service

Capitec has put my credit card in a arrears status and yet my monthly payment was done. No other month missed. This was reported to their complaints department and my case keeps on being passed to different people, nobody wants to take responsibility.

0
Replies (1)
Capitec Bank
Capitec Bank's reply08 Feb 2021, 11:58
Official
Good day Nontokozo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank