PB
Phumla B
1 reviews | Active since Oct 2024
08 Jul 2025, 15:13
Bad service
I closed my account for the agent to tell me they won't be able to help me coz they just updated their fica has just updated and and I needed the account because payroll is closing on the 10th and via app they tell me about 48hours and i might not get paid its really stressing me
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Replies (2)
Capitec Bank's replyOfficial
08 Jul 2025, 18:37Good day Phumla
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply08 Jul 2025, 18:37
Official
Good day Phumla
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
PB
Phumla B's updateReviewer Update
10 Jul 2025, 09:51Capitec consultant really did me dirty the consultant had to close my account and did not even tell me anything and had to tell me after I had. Losed the account I needed an ID and it was his fault because I wouldn't have closed my account and its really a problem because I might loose my salary at work for the problem caused by the agent
PB
Phumla B's update10 Jul 2025, 09:51
Reviewer Update
Capitec consultant really did me dirty the consultant had to close my account and did not even tell me anything and had to tell me after I had. Losed the account I needed an ID and it was his fault because I wouldn't have closed my account and its really a problem because I might loose my salary at work for the problem caused by the agent