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Amaria D
1 reviews | Active since Jul 2018
04 Jan 2021, 15:33
Bad service
I called in at the customer care center on the 23/12/20 and spoke to agents who tried to assist in a Telkom prepaid data and airtime I made on the 17/12/20. One of the agents said the issue is escalated and I should get response in 24/48 hours to tis day I have not received a refund nor the vouchers I purchased.
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Capitec Bank's replyOfficial
04 Jan 2021, 15:39Good day Amaria
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Jan 2021, 15:39
Official
Good day Amaria
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank