TM
Thulisile M

1 reviews | Active since Jan 2022

01 Oct 2025, 19:52

Bad service

I sent someone money on the 25th of September till date the person has not received the money. Everytime when I call I am being told there was technical Glitch I should wait for 72 hours how can I wait for 72 hours when I had made an immediate payment ? I need my money paid to the person and this issue being resolved immediately !!

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Oct 2025, 20:36
Official
Good day Thulisile Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank