Bad service

Item: Capitec Bank
Rating: 1
Author: Akeem J

Capitec flora centre, has the worst staff there, they are just not friendly and treat us as if they are doing us a favour. wendy was at the front desk that referrred us to the tellers, noy sure of the name of the person who was working at teller 2 on wednesday 03/03/2021 but she was very rude saying things like "no what do you expect me to do" this is not how you speak to a client.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

05 Mar 2021, 15:53

Good day Akeem

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

Capitec Bank's reply05 Mar 2021, 15:53

Official

Capitec Bank's replyOfficial

25 Mar 2021, 07:39

Good day Akeem

I have attempted to contact you on a few occasions to no avail.

Please be advised the matter has been resolved on our side and an email has been sent.
Should you require further assistance, kindly contact us directly.

Kind regards
Capitec Bank

Capitec Bank's reply25 Mar 2021, 07:39

Official