BAD SERVICE AT VANGATE BRANCH... BANK MANAGER IS A TOTAL FLOP

<p>I VISITED VANGATE MALL BRANCH THE ONE BY PICK N PAY AS A RELATIVE RAVVED ABOUT THE SERVICE THEY HAD RECEIVED. I ALLPIED FOR CREDIT AND HAD ALL MT DOCUMENTATION AND WAS TOLD I COULDNT PROCESS MY APPLICATION DUE TO THEM NOT BEING ABLE TO CONFIRM EMPLOYEMENT OVER WEEKENDS AND CAN ONLY ACCEPT TELEPHONIC CONFIRMATIONS... SO I WAS TOLD TO RETURN THE MONDAY. AFTER MAKING ARRANGEMENTS TO LEAVE WORK EARLIER TO GET TO BANK I WAS THEN TOLD THEY COULDNT USE THAT PAY SLIP AS ITS TOO OLD (IM A WEEKLY PAYER) THEY DID THE CONFIRMATION OF EMPLOYEMENT AND I WAS AGAIN TOLD COME THE FOLLOWING DAY, SO AGAIN I WENT HOME AND RETURNED THE NEXT DAY WITH CORRECT PAYSLIP WHICH THEY AGAIN FOUND USELESS DUE TO ME HAVING OVER TIME ON IT....NOW BY THIS POINT FRUSTRATION IS KICKING IN SO AGAIN I WAIT FOR THE NEXT PAY SLIP AND LO AN BEHOLD ANOTHER SET BACK BECAUSE MY HOURS WASNT SENT THROUGH CORRECT THEREFORE I HAD RECIEVED TWO AMOUNTS ON MY PAY SLIP AND AGAIN THEY WOULD HELP ME BECAUSE ALTHOUGH IT ADDS UP AS MY WEEKLY WAGE THEIR BANK DOESNT SEE IT THAT WAY AND ONCE AGAIN IM TOLD TO COME BACK.... I HAVE A CREDIT CARD WITH ANOTHER BANK ASWELL AS AN ACCOUNT WITH A CLOTHING STORE, I EARN A GOOD WAGE. NONE THE LESS AFTER A MONTH AND A HALF I RETURN TO THE BRANCH WITH EVERYTHING EXACTLY AS IT SHOULD BE - THEY CONFIRM EMPLOYMENT AGAIN AND THE BANK MANAGER MOGAMAD REFUSES TO ACCEPT IT DUE TO HIM HAVING A PERSONAL FRIEND AS HE TOLD ME WHO WORKS AS A CAREWORKER FOR THE PLACE I DO SO HE WANTS A WRITTEN LETTER FROM THEM. I CALL MY MANAGER SHE POSTS ONE FROM THE SITE IM WORKING STATING I GET PAID VIA AGENCY AND THE DURATION OF MY WORKING THERE AND NOTING MY 3 YEAR SIMILAR POSITION AT ANOTHER HOSPITAL YET AGAIN HE REFUSES TO USE THAT ONE.. I GET MY MANAGER AGAIN AND SHE SEND THROUGH A LETTER FROM THE COMPANY THAT PAYS ME ( AN OLD LETTER) AND HE DOESNT WANNA USE THAT ONE ALSO... NOW I GET A UPDATED ONE AND ONCE AGAIN HE REFUSES TO USE IT CAUSE IN FINE PRINT IT SAY "WE DO NOT GIVE OUT ANY PERSONAL INFO ON OUR WORKERS PLEASE CALL THE SITE THEY WORKING AT AS THEY DO NOT WORK ON SITE WITH AND WE DO NOT GARANTEE PERMANCY" .....NOW I ASK YOU AT THIS POINT I WOULD EXPECT THAT SINCE I BANK WITH CAPITEC THEY CAN TRACK MONTHS OF IN AND OUTGOING TRANSACTIONS ON MY ACCOUNT HOW IS IT THAT AS THE BRANCH MANAGER HE CAN SAY TO ME I PERSONALY KNOW SOMEONE WHO IS A CAREWORKER (IM A RECEPTIONIST BY THE WAY) FOR THEM SO I KNOW THEY DONT GAURANTEE EMPLOYMENT??? SINCE WHEN DOES UR CREDIT SCORE DEPEND ON A MANAGERS PERSONAL KNOWLEDGE OR AQUINTANCE WITH SOMEONE IN A COMPANY. IVE WORKED FOR THEM FOR 4 YEARS!!! THIS IS DIGUSTING I WILL CERTAINLY BE CLOSING MY ACCOUNT AND MOVING ON... CAPITEC REALLY IS DISGUSTING! OH AND HE HAS ONLY BEEN A MANAGER SINCE DECEMBER 2015... REALLY FEDUP AND ANNOYED AT MY TIME AND EFFORT BEING TAKEN FOR GRANTED LIKE THIS... HAVE A REF NUMBER FOR COMPLAINT I MADE ABOUT THIS ISSUE YET STILL NO ONE HAS EVEN SO MUCH AS CONTACTED ME SAYING THE MATTER IS BEING LOOKED INTO.</p>