PG
Prag G

1 reviews | Active since Jul 2024

01 Jul 2024, 16:20

Bad service at Capitec Midrand

Absolutely shocking service from the Midrand Branch . CHRIS And Manager Joyce .

Went in for an application . Was told they will confirm employment and call me back the same day .

3 days later no calls from consultant. When I went back into branch . She advised they closed the file due to them being unable to call employer. Employer says no one called .

Then the manager makes me sit and wait while she attends to other clients.

This is a Joke ... after being a loyal client for more than 10 years I will be moving my account to a bank who values me as a client

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Jul 2024, 17:12
Official
Good day Prag Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank