Bad service at Capitec bank regarding a loan i have with them

<p>Capitec bank</p> <p>My name is Mogomotsi Thobega i have query with Capitec bank regarding a Loan i took with them in 2013.</p> <p> </p> <p>The loan Amount is R65 000. instalment amount is R2848.69 inclusive of interest Total instalments for the period of 37 months is R105 401 .53. The contract was supposed to run from october 2013 until october 2016.</p> <p>it has transpired that capitec didnt receive the monthly instalment for november 2013 as my paydate changed from 31 st of each month to the 15 th of each month of which i informed the bank when i took loan that they can deduct their first instalment on 31 october 2013 and from november onwards starts to deduct on the 15 th. i now realise the bank didnt do as i as requested now the loan didnt end in october 2016 that is understandable by me but is supposed to end on November if i skipped one month to my surprise they still indicate they will deduct R2000 .00 next month on the 15 of December 2016. my query is that they have deducted 37 months instalments already until last month 15 november 2016. that means the Total instalment amount wont be R105 401 .53. as per contract. as result it will be R107 401 .53. that is not as per contract. The bank didnt amend the contract so it means the contract that we have with capitec is null. i need the bank to stop their upcoming instalment of R2000.00 as they have already deducted their 37 months instalments with interests 0n 15 November 2016. May Helo peter assist me with your interferrence to resolve the matter.</p> <p> </p>