bad service at Capitec Bank.

Good day. on Saturday morning we went to deposit money into my son's account. it took the first lot. then when it was the 3rd lot. the atm jammed. we had to go inside and lay a complaint which we did. they said it will take 24hrs. today is the 17 of May and we still waiting to get back the money amount of 6700.00. They should have tellers where we can deposit our money. it's not safe and they know the rates of crime are high. can you please intervene for me? I need my money ASAP. that was for urgent to pay. now my life is a living hell. it was nice taking my money. but to pay back it's a big problem. I have spoken to at least 5 people. they all just say sorry and no feedback. can you please help with this?