1 reviews | Active since Jul 2018
Bad service at Capitec Bank
I have never experienced such bad service at any bank like I did yesterday at Capitec Bank HighVeld Mall at Witbank. A chubby consultant that was assisting me deposit money at 10:14 on 04/07/2018 suddenly started shouting at me, I told her to stop shouting and she continued shouting ,the lady did not have a name tag on. This got me thinking that maybe Capitec Bank does not provide their employees with proper training, the lady’s attitude stinks, she better change it or else the bank will lose its clients ???
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Noku Skenjana will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Noku Skenjana will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Ms Matsane
Kindly note the matter has been resolved, as per our telephone discussion.
Nokuphumla Skenjana
Complaint Management Officer
Good day Ms Matsane
Kindly note the matter has been resolved, as per our telephone discussion.
Nokuphumla Skenjana
Complaint Management Officer