PB
Palesa B
1 reviews | Active since Dec 2017
05 Oct 2019, 14:23
Bad service and useless management
Worst Service I've ever experienced! I asked one of their tellers why my app was requesting a temporary pin and not a permanent one. His response was rude and just plain mean. He had his finger in my face and his manager, who I had asked for just stood there without once intervening. Allowing her staff member to continue disrespecting and refuse to help me.
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Replies (2)PB
Palesa B's updateReviewer Update
05 Oct 2019, 14:25Plein street branch
PB
Palesa B's update05 Oct 2019, 14:25
Reviewer Update
Plein street branch
Capitec Bank's replyOfficial
07 Oct 2019, 12:45I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply07 Oct 2019, 12:45
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
