1 reviews | Active since Apr 2019
Bad Service and Rude staff
On the 26th of March was at Capitec Bank atm line in diepkloof Square the guy who was assisting clients on the atm was so rude as if he was forced to be there.. Either way the incident occurred when I was in the line as I was about to be next to use the atm he let's In two ladies who were not from inside the bank to use the atm I got angry n shouted that his unfair that next time he should ask in a good manner that can he put through two ladies to use the atm quickly as the other one seemed to be a problem he had there nerve to tell me there's no use in me getting angry he was so rude that he did not even have a name badge on. If he feels like he does not wanna work with clients he should quit his job.. Because he does not know the TCF rule treat clients fairly was so disappointed in the manner he handled himself because I was in a rush did not even have time to go inside the branch and complain to the branch manager
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
