MG
Morne G
1 reviews | Active since Aug 2020
20 Apr 2021, 10:32
BAD SERVICE! AND MONEY LOST - CAPITEC NEEDS TO REFUND BUT NO FEEDBACK!!!
email sent to capitec for my wife's account on 14 April - NO FEEDBACK TO DATE
From: Morne Gouws Sent: Wednesday, 14 April 2021 08:08 To: *** Cc: *** Subject: 890202****083
SHE SENT R700 TO HER CELL AND WAS GIVEN A REFERENCE NR TO WITHDRAW - WE CAN NOT ACCESS THESE FUNDS TILL TODAY
IT KEEPS SAYING VOUCHER CANNOT BE REDEEMED - AND THE FUNDS HAVE NOT BEEN REVERSED AND NOR DO WE GET RESPONSE FROM CAPITEC!!!!!!!!
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Capitec Bank's replyOfficial
20 Apr 2021, 10:51Good day Morne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Apr 2021, 10:51
Official
Good day Morne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank