Bad service and communication

Capitec bank does not reply on their own communication platforms, I have an issue related to their new Cardless service since Tuesday, if they can't run the Cardless services, let them leave it for us to collect at Shoprite or for the other Banks that knows how to handle it.

My issue is related to a R200 cash send voucher, but I have already used almost about R50 calling them every day, cause no one come back to me.

The very same bank that encourages us to save money is robbing us in such a difficult financial time.

They make one feel like a ******** and n drop in the ocean. The claim that their ATMs have state of the art cameras and sensors, but it takes more than 4 days to resolve a R200 matter.

Can I please have my R200 from my bank, it is not alot but I need it in this difficult times