SN
Sikhumbuzo N
1 reviews | Active since May 2014
03 Mar 2015, 15:35
bad service am changing banks
Went to capitec bank after I expirienced bad service from them over the phone when I got to maponya I was made to wait for 1 hour where their consultants were chating to each other and having fun while we wait.some of them were sitting and smilling to their pc I am taking my business ti a bank that wilk respect us
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Capitec Bank's replyOfficial
04 Mar 2015, 08:26Hello Mrs Ndebele,
Please accept our apologies for the poor service experience you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply04 Mar 2015, 08:26
Official
Hello Mrs Ndebele,
Please accept our apologies for the poor service experience you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank