AD
Ana D
1 reviews | Active since Mar 2018
17 Sept 2020, 19:55
Bad Service all round
Service at branches appalling. Telephone assistance shocking. A nightmare. I don't recommend it to anyone. You are with them: sleep with one eye open.
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Replies (1)
Capitec Bank's replyOfficial
18 Sept 2020, 10:28I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply18 Sept 2020, 10:28
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank