PN
Patricia N
1 reviews | Active since Sept 2021
08 Dec 2021, 11:35
Bad Service
The worst experience ever, and it's rude consultants. They did no debit my account on the agreed date and when I ask they keep on saying that investigation is still on, then they decide to debit my account on their own time. Bad service!!!!!! This is for a funeral policy next thing I want to claim they will tell me ****!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
08 Dec 2021, 11:43Good day Patricia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply08 Dec 2021, 11:43
Official
Good day Patricia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's replyOfficial
18 Feb 2022, 21:40Hi Patricia
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:40
Official
Hi Patricia
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank