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Zukiswa N
1 reviews | Active since Nov 2019
22 Sept 2020, 18:36
Bad service
Hello.Capitec Bank contacted me but we did finish our conversation because of Network but I would like to clarify what I want from Capitec, I am not interested to use the account anymore what I want from you is to give me access to withdraw the money and close your account completely after ( don't ever allow any funds)or reverse the money back to the sender if you can't give me access to withdraw it.That's the only thing I want.Thank you.
Helpful (0)
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Replies (3)ZN
Zukiswa N's updateReviewer Update
22 Sept 2020, 19:52Hello.Capitec Bank contacted me but we didn't finish our conversation because of Network but I would like to clarify what I want from Capitec, I am not interested to use the account anymore what I want from you is to give me access to withdraw the money and close your account completely after ( don't ever allow any funds)or reverse the money back to the sender if you can't give me access to withdraw it.That's the only thing I want.Thank you.
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Zukiswa N's update22 Sept 2020, 19:52
Reviewer Update
Hello.Capitec Bank contacted me but we didn't finish our conversation because of Network but I would like to clarify what I want from Capitec, I am not interested to use the account anymore what I want from you is to give me access to withdraw the money and close your account completely after ( don't ever allow any funds)or reverse the money back to the sender if you can't give me access to withdraw it.That's the only thing I want.Thank you.
Capitec Bank's replyOfficial
23 Sept 2020, 10:13I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply23 Sept 2020, 10:13
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
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Zukiswa N's updateReviewer Update
30 Sept 2020, 12:27It was resolved.I Thank you.Great Job .Welldone!!
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Zukiswa N's update30 Sept 2020, 12:27
Reviewer Update
It was resolved.I Thank you.Great Job .Welldone!!