zM
zameer M
1 reviews | Active since Oct 2024
28 Oct 2024, 09:37
bad service
I've had a bank account with Capitec for over 3 years now, and every time i have to receive funds it becomes an issue, be it international payments or a simple transaction between South African banks, they always give you the lame excuse of they cannot track and that you have to dispute it with the relevant senders bank, this has been on going for the longest time
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Replies (2)
Capitec Bank's replyOfficial
28 Oct 2024, 11:07Hi Zameer, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply28 Oct 2024, 11:07
Official
Hi Zameer, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
zM
zameer M's updateReviewer Update
28 Oct 2024, 11:12This has been an ongoing thing, i always have issues for Capitec releasing funds that belong to me, and i have been to the banks numerous times, you guys as a company fails to get back, even with international transfers, its a mission for me to get my funds on time, so whether they contact or not, it doesn't impact your poor services to us clients, Capitec is just non fulfilling
zM
zameer M's update28 Oct 2024, 11:12
Reviewer Update
This has been an ongoing thing, i always have issues for Capitec releasing funds that belong to me, and i have been to the banks numerous times, you guys as a company fails to get back, even with international transfers, its a mission for me to get my funds on time, so whether they contact or not, it doesn't impact your poor services to us clients, Capitec is just non fulfilling