Bad service

I went to Capitec today at Saveways Crescent in Witbank, Thabile received me with arrogance. I was sent by my attorney to collect my late mother’s bank statement. I greeted her and explained that I had court letter and that i was instructed to bring it here so they could assist me. Her response was “SO”.Afrer I handed her the letter, she told me to press the machine to take a ticket number, she shook her head. The worst part was that she was serving me while chewing gum. I was dissatisfied with the service. This is not the first time treating me this way. After my mother passed away, I went to the same branch to ask what steps should I take to gain access to her account, Thabile told me to go to court, they will advise me there.

Thabile really needs to adjust her behaviour and attitude towards clients.