Bad service

Item: Capitec Bank
Rating: 1
Author: Minkz M

I didnt sign up for you guys to debit my account on 2nd of the month. Why my account was debited for my insurance. Please rectify this ASAP capitec. Im sick of you doing as you please.

Helpful (0)

Replies (4)

Capitec Bank's replyOfficial

04 Jan 2026, 22:37

Hi there , thank you for contacting Capitec Bank. You are through to Andi, thank you for your patience 🌻Please allow me a moment to fami****ise myself with your enquiry

Capitec Bank's reply04 Jan 2026, 22:37

Official

Hi there , thank you for contacting Capitec Bank. You are through to Andi, thank you for your patience 🌻Please allow me a moment to fami****ise myself with your enquiry

Capitec Bank's replyOfficial

04 Jan 2026, 22:54

Can I please get your name and i number to assist you.

Capitec Bank's reply04 Jan 2026, 22:54

Official

Can I please get your name and i number to assist you.

Capitec Bank's replyOfficial

04 Jan 2026, 23:12

Kindly note due to no response I will end the chat.

Capitec Bank's reply04 Jan 2026, 23:12

Official

Kindly note due to no response I will end the chat.

Capitec Bank's replyOfficial

09 Jan 2026, 09:43

Hello NCUMISA

We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity.

Once again, we sincerely apologise for any inconvenience the matter may have caused you.

Kind regards
Capitec Bank

Capitec Bank's reply09 Jan 2026, 09:43

Official