rC
rory C

1 reviews | Active since Mar 2022

31 Mar 2022, 10:25

Bad service

Poor feedback regarding a transaction done on my account was told it takes 8 days what nonsense is that I went to the branch to query the transaction and it couldn't get resolved I want my. Money back reversed into my account asap and I want a reply also my email address is *** I got reference number as well if not resolved asap I will be changing my bank service is useless

0
Replies (5)
Capitec Bank
Capitec Bank's reply31 Mar 2022, 10:29
Official
Good day Rory

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
rC
rory C's update31 Mar 2022, 10:42
Reviewer Update
Yes please sort this out asap my kids must eat I want my money reversed bank into my bank account
rC
rory C's update01 Apr 2022, 08:42
Reviewer Update
Still waiting for the payment to be sent to my bank account if this is not sorted by this weekend please note I will be canceling this poor service I got from capitec and will definitely take this further capitec will be exposed and the media will hear from me goodbye
rC
rory C's update01 Apr 2022, 08:44
Reviewer Update
Still waiting for the payment to be sent to my bank account if this is not sorted by this weekend please note I will be canceling this poor service I got from capitec and will definitely take this further capitec will be exposed and the media will hear from me goodbye
rC
rory C's update02 Apr 2022, 07:56
Reviewer Update
Useless service still no feedback regarding my account and money being reversed I am canceling my service with this **** bank useless service