MP
Maphati P
1 reviews | Active since Oct 2018
22 Jul 2020, 12:19
Bad service
My capitec account was handed over to vertex some years back I settled it in 2017 but it was not updated, today i went to capitec to apply for a loan and found it was not updated, now I have to wait for 7 days before I get the money, I need financial assistance immediately
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
22 Jul 2020, 14:34I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply22 Jul 2020, 14:34
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
24 Jul 2020, 15:08Good day Mrs Phoshoko
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply24 Jul 2020, 15:08
Official
Good day Mrs Phoshoko
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank