Bad service

I went to the bank today iin Kroonstad to deposit a cheque (I phoned the bank to ensure that I can deposit a cheque and they confirm that I can do in inside the bank). They told me I can only deposit a cheque if the accountholder is with me with his/her bankcard that is bull****. I told them that I am in Kroonstad and the accountholder is in Thaba Nchu, she said she do not care, they want the card. When I ask them to speak to the manager the person told me that I cannot speak to the manager and that she is the manager.

I know that cheques will be discontinued as from 1 January at all banks but the last time I checked, there is a month an a half until that date.

I will cancell my accounts at your bank as soon as I am back in Bloemfontein and I will post on all social media how clients are treated at your bank