PN
Palesa N
1 reviews | Active since Sept 2020
22 Sept 2020, 18:24
Bad service
Capitec is the worst bank. Today they disnt even bother to notify us that the system will be down. You get into a shop n try to purchase and look like an idiot when your card is not working. ATM services down. Can't even access other savings account. Cellphone banking app is down. Kaak service I got today. Then went to Kwathema Branch only to find out they can't help u, all they can say is system is down. I'm switching Banks as in tomorrow
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
23 Sept 2020, 09:44Please accept my sincere apology for the frustration you experienced as result of this incident.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply23 Sept 2020, 09:44
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
23 Sept 2020, 14:18Good day
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank
Capitec Bank's reply23 Sept 2020, 14:18
Official
Good day
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank
