MM
Mary M

1 reviews | Active since Jan 2020

19 Feb 2025, 07:31

Bad service

Been trying to delete the incorrect details of my father on my policy and add correct details but everything is going up with premiums and they telling me he is going to be in a 6 months trial after I paid for incorrect premiums for almost 4 years means I have lost my money for someone who didn't exist worse when I deleted this person nothing happens instead the premiums go up please assist

0
Replies (2)
Capitec Bank
Capitec Bank's reply19 Feb 2025, 08:36
Official
Good day Mary Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank
MM
Mary M's update19 Feb 2025, 08:37
Reviewer Update
Thank you I shall wait for your assistance