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Mothusi M

1 reviews | Active since Oct 2013

27 Jan 2025, 14:30

Bad service

Shocking experincing, i spend 2hours on the phone and whatsapp been transfered from pillar to post. Simple query made a payment on the 17 then they decied to deduct on the 25th. I need a refund. Client care to collections to help desk all they dont want to assist.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Jan 2025, 14:43
Official
Good day Mothusi Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank