Bad service

Terrible service, a total waste of time even complaining to them: one says the other and the one says something else: I asked to reverse a transaction and they charged me for it but did not do the job: when I query this, I was advised that they charge you irrespective, I requested the listening of the call; of which could not leave the branch and due to obligations I couldn't be running back and forth chasing them up: so I asked manager to listen to call and he came back stating they did advise me of these "Clause" But he forgot he said to me, in his own words; Mr Mosadi irrespective of how the recording result comes( I will see to it your money is refunded)

Capitec is been taking a ****!!! Who the hell charges you, for not doing the Job, it's small money but it's my money , they used to people letting it slide: to hell with that: whether is for charging a person for silly stuff that's meant to be incl in your banking capacity: I am disgusted - I've already opened a new bank today and moving: they get you on telephonic conversations and waste your time for *****!!! nx